The way management treats associates is exactly how the associates will treat the customers. – Sam Walton
Different personalities. Different backgrounds. Different career goals. How do you take all those differences and create a cohesive team? Find out the secrets to successful teams with this course.
Lessons
CSST1
CSST2
Fit no stereotypes. Don’t chase the latest management fads. The situation dictates which approach best accomplishes the team’s mission. – Colin Powell
CSST3
Discipline is the highest form of love. If you really love someone, you have to give them the level of discipline they need. – Tom Izzo
CSST4
In life, adversity only visits the strong. It stays forever with the weak. We have to decide whether we’re going to be strong or weak. – Dale Brown
CSST5
“Leadership is never an avenue to be self-serving but,a platform to render great service to people.” ― Ifeanyi Enoch Onuoha
CSST6
“Professionalism is not about what work you do, it is about how well you do the work.”
― Amit Kalantri
CSST7
Your task as a leader is to help others to succeed, not to strive only for your own success. -David Maister
CSST8
“Leadership and learning are indispensable to each other.” – John Fitzgerald Kennedy
CSST9
“A teacher affects eternity; he can never tell where his influence stops.” – Henry Adams
CSST10
“I cannot give you the formula for success, but I can give you the formula for failure, which is: Try to please everybody.” – Herbert Swope
CSST11
“You don’t lead by pointing and telling people some place to go. You lead by going to that place and making a case.” – Ken Kesey
CSST12
“Successful leaders see the opportunities in every difficulty rather than the difficulty in every opportunity.”- Reed Markham
CSST13
“A leader is best when people barely know he exists…when his work is done, his aim fulfilled, they will all say: We did it ourselves.”— Lao-Tzu
CSST14
“Leadership is the ability to guide others without force into a direction or decision that leaves them still feeling empowered and accomplished.”– Lisa Cash Hanson, CEO of Snuggwugg
CCCT15
“Leadership is not about a title or a designation. It’s about impact, influence, and inspiration.”— Robin S. Sharma
CCCT16
“We are not interested in the possibilities of defeat; they do not exist.”— Queen Victoria
CCCT17
“The difference between successful people and others is how long they spend feeling sorry for themselves.”— Barbara Corcoran
CCCT18
“Remember, feedback is meant to address the problem, not the person.”― Travis Bradberry
CCCT19
“We treat our people like royalty. If you honor and serve the people who work for you, they will honor and serve you.”—Mary Kay Ash
CCCT20
“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”— Jack Welch, former CEO of General Electric
CCCT21
It’s hard for me to come up with a plan and hold my players accountable until I self-evaluate and hold myself accountable. Dabo Swinney- Clemson University Head Football Coach
CCCT22
“I do the very best I know how, the very best I can, and I mean to keep on doing so until the end.” ― Abraham Lincoln